Saturday, August 13

Alaska Airlines to Offer Digital Baggage Tags | Digital Trends Spanish


As part of efforts to make your service more efficient, Alaska Airlines will begin offering some of its passengers digital baggage tags in what it says is a first for US airlines.

This means both Alaska Airlines passengers and check-in staff will no longer have to deal with traditional baggage tags, a move that will save not only paper but everyone’s valuable time.

Alaska Airlines digital baggage tags.Alaska Airlines

Passengers can activate the tags from anywhere up to 24 hours before their flight by jumping into the Alaska Airlines mobile app.

To get started, simply tap the smartphone used for check-in on the digital bag tag, which then reads the relevant information transmitted from the phone. The electronic paper bag tag screen will automatically display the traveler’s flight information.

The airline said its digital baggage tags are expected to cut the time spent dropping off checked bags by an impressive 40%.

“This technology allows our guests to tag their own bags in just seconds and makes the entire check-in process almost all outside the airport,” said this week Charu Jain, senior vice president of marketing and innovation for Alaska.

Jain added, “Not only will our electronic baggage tags allow our guests to quickly drop off their luggage after arriving at the airport, but the devices will also give our employees the opportunity to spend more one-on-one time with guests requesting assistance and reduce the lines in our lobbies.”

When the digital tags are introduced later this year, Alaska will first offer them to about 2,500 of its frequent flyers, before expanding the service to its Mileage Plan members in early 2023.

But while frequent flyers will get the tags for free, Mileage Plan members will have to pay a currently unannounced fee to use them. If the digital tags prove popular with its passengers, there’s a good chance Alaska will offer them to more travelers down the road.

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