Thursday, March 28

Alorica begins expansion plan in Panama, with more than 300 open jobs


The company that provides customer experiences with more than 20 years of operation in Panama, Alorica, announced its growth plans in the country with more than 300 new job vacancies for the current month of January, aimed at the customer service field, for both the modality home office as well as for its corporate offices located in Juan Diaz.

“At Alorica we have maintained our presence in the market by offering stability and diversification to our workers” he says Elsa Rosado, Director of Operations and Country Manager of Panama, “given the local sanitary conditions and the openness that our clients have had to our services being offered from the homes of our collaborators, we are expanding our employment offer to other provinces of the country,” he explains. .

In this growth plan, the company of American origin expects for this first quarter of 2022 to have the opportunity to offer more than 500 new employment opportunities in Panama, with the objective of having 500 new collaborators who enjoy a stable job with benefits. and benefits above those required by law, according to the executive.

Solange Cortes, Recruitment manager for Panama, explains that having increased the number of company clients by 2022, they hope to increase the current figure of more than 2,000 active employees in Panama, starting with these 300 jobs available from this month.

According to Cortés, the collaborators of Alorica They enjoy a wide variety of benefits, among which three types of bonus stand out (for production, for referring and for university graduation), annual salary adjustment, parking, 100% paid training, scholarships, discounts in stores and medical insurance accompanied by a Clinic. Labor in its corporate offices located in Juan Díaz.

Alorica becomes essential support both to seek your first work experience and to grow internally as a professional. We offer employment to people of all ages (over 18 years old) who are looking for opportunities, in addition to having inclusion policies that ensure a workforce where all people are welcome”, explains the Recruitment Manager of Alorica Panama.

“Our client portfolio has grown, and we owe this great achievement to the excellent work carried out by our teams both locally and regionally,” says Rosado, in addition to explaining that within the industries in which they have the greatest participation they can mention telecommunications, support technical, collections, sales, energy services (both in sales and customer service), technology, e-commerce, gaming Y captioning. Additionally, it details that Alorica’s current contribution to the Social Security Fund (CSS) is between $7 million and $8 million per year for the payment of its insured employees and the respective company taxes.

The Alorica Headquarters is located in the United States (USA), with a broad regional presence thanks to the company’s operations in Mexico, Guatemala, the Dominican Republic, Honduras, Colombia, Jamaica and Uruguay, in addition to Panama.



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