Thursday, August 18

Amazon expands trade-in service to include smartphones and consoles-here’s how it compares

We take a look at how the new service, which launched this week, works and how it compares to other trade-in sites.

In the meantime, if you’re planning to buy something from Amazon, check out our 30+ Amazon buying tricks, including short-lived codes, a free delivery loophole and how to share Prime. You can also take a look at our Amazon deals page for discounts on Kindle books, Prime and more.

How Amazon’s expanded trade-in service works

To use Amazon’s trade-in service you will need to have an account, which is free to set-up on Amazon’s website. You don’t need to be a paid-for Prime customer. You then need to complete the following steps:

  • Select the device you’d like to trade in and answer any questions about its condition. Here, you’re limited to trading in items Amazon accepts, but this does now include a range of smartphones from the likes of Apple, Google and Samsung, as well as various consoles from Nintendo, Microsoft and Sony.

    Once you’ve entered the details, you’ll be given an estimated quote, as well as details on how much more or less you could expect to get from your final quote after the device has been checked. To be paid the highest value for your trade-in, your device must be in good condition with all features working.

    When it comes to a smartphone, for example, it must power on, hold a charge, and not power off unexpectedly. It mustn’t have any breaks, dents, cracks, missing buttons, or other defects beyond normal wear and tear, and mustn’t have any water damage, corrosion, or significant wear marks. If your device doesn’t meet these criteria you may be offered less or your item may not be accepted.