Monday, November 29

How to prepare the public sector for hybrid work

Regarding the public sector, in an investigation the 65% of those surveyed said hybrid work will be here to stay after Covid-19. And 55% of private companies agreed.

The truth is that after this telecommuting experience, employees now want the best of both worlds (work at home and in the office). In such a context, public sector agencies have to accept the change in staff expectations and implement a hybrid work plan to meet the demands and grow their organization.

Hybrid work benefits include lower staff turnover, higher employee motivation, lower operating costs, and a healthier company culture. However, practical and efficient solutions must be used that keep everyone on the same “page”, for example ensuring that teams have fast and secure Internet connections as well as fluent communication methods are important pieces of the hybrid puzzle. . ” mentions Flavio Bettini, Commercial Manager for Public Sector at BGH Tech Partner.

Among other things, the new model will generate that, at least half of the meetings, have a member remotely. And the reality is that many organizations today do not have solutions that allow them to do this with a good experience for the participants. In the new environment, it will be key that collaboration solutions allow people to work from home and integrate with front and back office systems.

“At BGH Tech Partner we help the government, national, provincial and municipal organizations to promote the hybrid workspace so that employees provide a service to the citizen in a more efficient and safe way. We promote solutions, tools and services aimed at satisfying this new demand that hybrid work proposes to us. ” they comment from the company.

Another important point to consider in this new stage is to validate that the protocols are being followed in the offices. To achieve this, today it is possible to resort to analytics on the Wi-Fi and network connection, which allow having reports and alarms to detect when many people gather in a sector, or some protocol is not followed. Wi-Fi analytics is the method of collecting data about the interactions between Wi-Fi-enabled devices (such as smartphones, tablets, and laptops) and a Wi-Fi network. Statistics include how a device moves through space, where time passes, how it uses the network, and more.

Regarding cybersecurity, “the weakest link in the IT security chain is the employee. Home-based workers are more at risk because they are not in a protected environment (corporate network) and because they do not have several colleagues nearby, therefore they are more likely to mistakenly click on malicious links (Phishing). ” highlights Bettini from BGH Tech Partner.

Beyond the necessary awareness effort, and the need for organizations to rewrite their policies for the new hybrid workplace, In this turnaround, it is important to provide tools to ensure the information. You have to work with secure devices and connections whether the staff is in the office or in other locations. To guarantee the use of the solutions in charge of reinforcing cybersecurity, it is essential that they do not require any kind of operation by the employee. This will ensure its use and facilitate the tasks of the staff.

The large adoption of new cloud services also caught the attention of cybercriminals in 2020. In organizations, there is concern about vulnerabilities and misconfiguration of SaaS offerings by users, as well as stolen passwords and passwords. the unclear commitment of some providers to security and privacy. On the other hand, the hybrid workplace will require even more data transfer between remote workers, cloud servers and office workers. This complexity will require careful management.

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