Thursday, February 2

McDonald’s is sued by hackers of an ice cream machine | Digital Trends Spanish


Behind every ice cream cone, sundae, and McFlurry is a not-so-kind story, pitting McDonald’s against those who saved its sweetest business. The disagreements ended with a lawsuit and the demand for compensation of $900 million from the fast food chain.

Those who turned to the courts are Jeremy O’Sullivan and his partner Melissa Nelson, who developed a formula that brought thousands of Taylor-brand ice cream machines, which were “chronically broken”, back to life.

It is a device the size of a phone called Kytch, which intercepts and sends the internal communications of the machine via Wi-Fi, he said. The New York Post. For $18,000, the management of the franchised location finds out about the technical problem and manages to fix it.

However, McDonald’s established in November 2020 that the device not only violated the guarantee of the machines, but also represented a risk of “serious human injury”, for which it ordered its withdrawal. And everything went back to square one.

The plot took a turn: the inventors of Kytch sued the Taylor company, suspecting that the device had been copied. “This is a case of corporate espionage and the extreme measures that a manufacturer takes to hide and protect a multi-million dollar repair shed,” reads the legal text filed in California.

The objective of the lawsuit is “to pave the way for legal action against McDonald’s,” the same medium reported. Relying on documents provided by Taylor, O’Sullivan and Nelson assert that the chain “led the campaign to prevent franchise owners from using the device.”

“They scared our customers and ruined our business. They were anti-competitive […] They lied about a product that they said was going to hit the market. It was not dangerous, as they said, “they pointed out to wired.

In a press release, McDonald’s defended itself against the accusations and ruled that “they are baseless.” The company also endorsed its right to “maintain rigorous safety standards and work with fully certified suppliers.”

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