Friday, February 3

O2 and Virgin Mobile pledge to keep free European roaming for mobile users

Mobile phone firms were banned from charging customers extra fees to use their UK allowance of minutes, texts and data (subject to ‘fair use’ limits) when in the European Union. But this is no longer guaranteed as the Brexit transition period has now ended .

Major providers, including EE, Three and Vodafone, have all since confirmed plans to bring back roaming fees in Europe for new customers later this year (see below for more info).

But Virgin Media O2 has today reiterated that its mobile users will be able to keep roaming in Europe free of charge. The telecoms giant says it has no plans to reconsider this decision at a later date – although this doesn’t guarantee it won’t later change its mind.

Gareth Turpin, chief commercial officer for mobile at Virgin Media O2, said: “Unlike all the other major mobile networks that are bringing back roaming fees, we will not be following suit. With many Brits now looking to plan a trip abroad, we’ ve got our customers covered and extra roaming charges will be one less thing to worry about.”

See our Cheap Mobile and Data Roaming guide for more tips on cutting costs abroad.