In a statement published on PfP Energy’s website, it said that household customers will still be able to access their’My Account’ portal, to view bills, provide meter reads or make payments.
A spokesperson for PFP Energy added: “It is with regret that we must announce that PfP Energy is ceasing to trade. The energy regulator Ofgem has begun the Supplier of Last Resort (SoLR) process, which ensures that customers’ energy supply will continue and that any outstanding credit balances are protected.”
MoneyPlus Energy says customers can still contact it via its customer services line on 0161 509 4747 or via email at [email protected]
A MoneyPlus Energy spokesperson added: “MoneyPlus Energy has exited the energy supply market. Ofgem, the energy regulator, is appointing a new supplier and you will be informed who that is shortly. We appreciate that this could be unsettling, however, Ofgem, has in place a safety net which is aimed at helping and protecting customers during this period.”