The elderly are having a hard time doing simple paperwork in the health center, in the bank, in the administration. Where before there was a person, now there is a sign: do your procedure online.
We spoke with José Ramón Landaluce, from the Democratic Union of Pensioners and Retirees of Spain, and we listened to several older people, such as Pepi and Carlos, who tell us about the difficulties they face every day.
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