Samsung has responded to a series of accusations that the tech company makes thousands of games and apps on Galaxy devices work less than optimally by intentionally slowing down their performance through software.
According to the complaints, the person in charge would be the Game Optimization Service (GOS) that would slow down the applications as a way to save battery. Now, through a statement, the company responded to these complaints and mentioned that a software update could help users regain control of the affected apps.
“We value the feedback we receive about our products and, after careful consideration, we plan to release a software update soon so users can monitor performance while running gaming applications,” a Samsung spokeswoman said in an interview with TheVerge.
The company’s response comes after a report showed that the devices are slowing down the performance of some 10,000 apps, including some of the most popular ones like Instagram and TikTok.
“Game Optimization Service (GOS) has been designed to help gaming applications achieve great performance while managing device temperature effectively. GOS does not manage the performance of non-game apps,” adds the spokeswoman.
The company did not say when this new update that could solve the application performance problem will arrive or for which devices it will be available.