Friday, September 17

The problems of the iPhone X and their possible solutions | Digital Trends Spanish

Device failure will always be a nuisance; even worse if it happens at the right time, when you need it most. No electronic device is exempt from experiencing some setbacks, even the flagship devices of any brand can stop working. Fortunately, for almost everything there is a solution. This time we bring you the iPhone X problems that you can face and how to solve them.

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Problem: the battery is draining too fast

The iPhone X is a few years old and you can’t expect battery life to be what it was. That said, batteries that drain suspiciously fast indicate a problem of some kind, so if you’re really suffering from poor battery backup time, it’s time to take a look at some solutions.

Possible solutions:

  • Update to the latest version of iOS. The operating system includes updates that allow the software to use power more efficiently, improving battery life. Ignoring this setting can have the opposite effect. It is a good idea to update all your applications for similar reasons.
  • Restart your iPhone completely by holding down the power button and a volume button at the same time until it shuts down. This can fix some buggy processes that may be draining your battery life.
  • Go to Setting, go to General and choose Background update. Deactivate this option or deactivate as many applications as you can. This greatly reduces background activity and saves battery life.
  • Go to Settings, choose Battery and turn on Low Power Mode. This is also a good place to view battery status, which contains very useful information for diagnosing a bad battery.

Problem: “This accessory is not optimized for this iPhone” message appears

This can happen when you plug in a new or old accessory, and it usually has a couple of specific causes that are not necessarily related to product compatibility.


  • Clean the port: Take a good look at the port on the bottom of your iPhone and make sure it is completely clean. If there is accumulation of dust or dirt, use a solution of isopropyl alcohol and something soft, such as a cotton swab, to wipe it very gently.
  • If this keeps happening, take your iPhone to the Apple Store for repair. There is probably some internal corrosion; This is especially likely if you recently got your iPhone X wet.

Problem: can’t update to iOS 14

iOS 14 is the latest and greatest version of iOS, so it’s no surprise that iPhone X users have downloaded it. However, those who made the change noticed some problems with the new software. Let’s be clear: all versions of iPhone X are compatible with iOS 14. When something goes wrong with the download, you should be able to fix it.


  • Check your storage: iOS 14 takes up a little over 2GB of space, and if your iPhone is cluttered with photos and files, there may not be enough space. You can check the storage by going to Settings, General, and iPhone Storage.
  • Connect your iPhone to your charger and try again.
  • Restart your iPhone to see if this fixes any other issues that may be interfering.

Problems: poor performance and stutters

If you’ve owned the iPhone X since its launch in 2017, you’ve likely encountered further lags and slowdowns in performance over the years. This is nothing new with iPhones and cell phones in general, and you are not alone. Users of the support forums Reddit Y Manzana They’ve screamed at the thought of stuttering, and their main culprit seems to be the state of the battery.

Possible fixes:

  • When battery health drops below 80 percent, iOS automatically activates maximum performance capability, which optimizes or reduces power consumption in exchange for longer battery life. You can disable this feature by going to Settings> Battery> Battery status> Maximum performance capacity> Disable.
  • Replacing the battery completely can also improve performance and make your phone feel like new. This can be done on site apple website or at your local Apple Store.

Problem: muffled sound / poor audio quality

The iPhone X’s speakers provide excellent audio quality, but are still susceptible to dirt and dust. In a recent thread of Reddit, users have complained that their iPhone X’s speakers sound muffled or can only be heard when switched to landscape mode. While there is no definitive solution, here are some possible solutions that should produce positive results.

Possible fixes:

  • Before you mess with the speaker itself, make sure the audio settings are balanced by going to Settings> Accessibility> Audio / Visual and dragging the stereo balance slider from left to right towards the center.
  • A dirty speaker can also be the culprit. Use compressed air to remove loose dust particles inside the speaker. If you’re short of air, grab an unused toothbrush and remove the excess material.

Problem: calls dropping

In the support forum from Apple, multiple users They have stated that some calls are dropped on the iPhone X. This is one of those problems that has many potential causes, including your network and location. However, there are some things you can try to do to reduce or permanently eradicate the sudden drop in calls.


  • Some people seem to have had calling problems with VoLTE, so you can always try disabling it. Go to Settings> Cellular> Cellular data options> Activate 4G and change to Data just to see if there is any difference.

Possible fixes:

  • It’s definitely worth trying a simple reset to refresh your iPhone X by turning it off and on again or by forcing a restart.
  • There may be a problem with your network settings. Try to go to Settings> General> Reset and touch Reset network settings, then do a test again.
  • Take a look at Settings> General> About and wait a few seconds to see if you have the option to update via a popup titled Carrier configuration update. If you do, press Update.
  • If you’re still having trouble, contact your operator and ask for advice.

Problem: not charging, charging very slowly, or wireless charging not working

Some people have had trouble charging their iPhone X. threads in the forum of support from Apple They talk about iPhones X refusing to charge, charging slowly, or not charging wirelessly.

Possible solutions:

  • First, make sure the fault isn’t in the charging cable, charger, or wireless platform: try these with another device, or test your iPhone X with a different charger.
  • If you have a protective case on your iPhone X, remove it and retest to make sure it is not the protector that is preventing charging.
  • Try restarting your iPhone X by turning it off and on again, or by forcing it to restart. This could temporarily solve the problem.
  • If the problem persists, contact the Apple technical support. You may need a new charging port or some other hardware solution.

Problem: GPS is not working properly

Some people have been complaining about the GPS on the iPhone X for quite some time. There are many threads in the forums of support from Apple about GPS problems getting an accurate location, detouring, or just not working well.

Possible solutions:

  • Starts at Settings> Privacy> Location Services and make sure GPS is turned on and all apps that require access to location data (like Google Maps) have it enabled.
  • Open the App Store and check the section Update to make sure all the apps you’ve had problems with are fully up to date.
  • Check Settings> General> Software update and make sure you have the latest iOS update.
  • Try to activate and deactivate the Airplane mode. You can do this through the airplane icon in the Control Center or by going to Settings> Airplane mode.
  • Go to Settings> General> Reset and select Reset location and privacy.
  • If nothing has worked so far, then you could try a factory reset. Just make sure before backing up.
  • Any? Well it’s time to get in touch with Apple technical support or go to an Apple store; there is a small chance that you have a hardware problem.

Problem: the touch screen does not respond or does it by itself

Some iPhone X owners have experienced a touchscreen glitch that causes it to react without being touched and at other times it doesn’t respond to touch properly. There are many threads on the Apple support forum on these topics. Apple has acknowledged that some iPhone X displays “may experience touch problems due to a component that may fail in the display module.”


  • Get in touch with him Apple technical support or go to an Apple store, where this problem should be solved for free. If you paid to repair it, you could even claim a refund.

Problem: FaceID is not working properly

Although most people have adapted to the innovation of unlocking their iPhone X with their face, sadly, this technology has not worked efficiently for everyone. Posts in the forum iMore and of MacRumors describe a Face ID that has more and more flaws and imperfections. This problem may have originated after a software update.


  • Make sure your surroundings are well lit and that your face is not full of shadows.
  • Consider entering Settings> Face ID and password, and changes to Requires attention for Face ID disabled. But keep in mind that this makes it less secure.

Possible solutions:

  • Go to Settings> Face ID and password and touch Reset Face ID. Follow the steps to set it up again.
  • Search in Settings> General> Software update and make sure you have the latest update.
  • If the above options didn’t work for you, take your iPhone X to the Apple Store or an authorized service provider and request a repair or replacement. Apparently Apple has some established testing procedures for this issue and it might require a rear camera repair.

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