Friday, September 30

This is what Facebook’s internal documents reveal | Digital Trends Spanish

On Monday, October 25, a media consortium began to publish a series of internal Facebook documents leaked by the whistleblower Frances Haugen.

These reports have been prepared by Reuters, Bloomberg and The Washington Post, among other media, and show the image of a company that has tried, on several occasions, to prioritize dominance and benefits over user safety.

The documents indicate that the CEO of the firm, Mark Zuckerberg, was aware that the platform served to amplify hate speech, although he stated otherwise during his testimony before Congress.

According to the media, the executive knew that the problem was much more serious than what was publicly declared.

Another document that has already been published reveals that the social network only removes 5 percent of the content related to hate speech and that executives knew that the social network was polarizing people.

At the same time, posts show that Zuckerberg was also behind the decision not to take more drastic action against COVID-19 misinformation during the early stages of the pandemic.

According to Reuters, Facebook has neglected a number of developing countries, allowing violent speeches and extremism to emerge. This includes not hiring enough staff, appreciating the cultural context, and moderating effectively.

“The result is that the company has unwarranted faith in its automatic moderation systems, which are ineffective in non-English speaking countries,” notes a publication by Engadget on this very point.

Reports allege that the company also did not have the tools to detect hate speech in the Ethiopian languages ​​of Oromo or Amharic. In this regard, Facebook has stated that it is working to expand its content moderation team.

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