Thursday, July 29

Thousands of Lloyds Gold, Platinum and Premier packaged bank account customers with’free’ membership to be charged up to £28/mth fee

These accounts will now cost up to £28/mth, so use this as an opportunity to check if you can switch and save

Here’s how much the accounts will cost from October:

  • Gold account -£14.95/mth. Note that this account closed to new joiners in 2013.
  • Platinum account -£21/mth. This account is still available to new customers at the same price.
  • Premier account -£28/mth. Again, this account closed to new joiners in 2013.

If you’re unhappy about the shake-up and don’t want to pay the fee, check if you can switch and save by moving to a new packaged bank account. Our top picks currently start from £13/mth with Nationwide, which includes family mobile phone cover, worldwide family travel insurance (maximum age 69) and UK and European breakdown cover for account holders. See our Top Packaged Bank Accounts guide for more info.

Alternatively, if you no longer use the perks you may want to consider getting a regular bank account instead that doesn’t charge a monthly fee. See our Best Bank Accounts guide for the top picks.

If you’re unhappy about the move it may also be worth complaining, although there’s no guarantee you’ll be able to keep your perks for free. Lloyds says complaints will be dealt with on a case-by-case basis. If you’ re unhappy with the response you get from Lloyds or you don’t get one within eight weeks, you can take your complaint to the free Financial Ombudsman Service but again, there’s no guarantee.

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